Tenant Communication

60+ Tenant Messages a Week Is Eating Your Team's Time

AI responds to tenants in 60 seconds — professionally, accurately — inside your existing AppFolio or Buildium. No migration, no new software.

200+ units live 60-sec response 24-hour setup No migration

Your estimated monthly savings

$700

28 hrs freed · 70% of messages automated

Tenant messages per week 60

20 messages200 messages

Free 30-minute call. No pitch, no commitment.

The Problem

Your team is a human answering machine

Coordinator fields the same 20 questions on repeat — lease terms, parking, maintenance status, move-out process

After-hours tenant messages sit unread until morning — frustration compounds overnight

Your team can't grow the portfolio because they're stuck clearing the inbox all day

Slow response times tank your Google reviews before you ever know there's a problem

How UpneX Fixes It

Monitors your AppFolio or Buildium inbox in real time — every inbound message triggers an instant response

Handles the 30 most common tenant questions automatically — lease terms, rent, maintenance status, move-out rules

Escalates anything complex directly to your team — AI handles volume, humans handle nuance

Sends professional replies within 60 seconds — 24/7, including weekends and holidays

Logs every interaction in AppFolio or Buildium — complete communication history, nothing falls through

Learns your property-specific rules — parking, pet policies, guest procedures — applied accurately, every time

Reference Customer

A team running 200+ units in Virginia on AppFolio cut tenant response time from hours to under 60 seconds — without adding staff.

Can't find a time that works?

Leave your details and Hari will reach out within 1 business day.

Full Name *

Company *

Work Email *

Phone *

Units Under Management *

PM Software *

Where are you feeling the pinch? (optional)